Tips to help you manage some of the challenges of communicating complex information.
We created these resources to respond to some of the common challenges we help our clients with. This guidance is backed by more than 20 years of experience in communicating complex information, and can be used to supplement existing style and editing resources, such as the Australian Government Style Manual.
Explore the quick guides by topic below, or download one of our more comprehensive guides.
Strategy and planning
Understand ways to make your content more effective and accessible.
- Content strategies – maximising your content’s impact
- Planning content for now and the future
- The basics of developing good content
- Understanding users and meeting their needs
- Framing and narratives – how to support your messaging
- More than words and more than design – using an information design approach
- Making content accessible online
- Solving accessibility problems
- Web content format – HTML, Word or PDF?
Structure and writing
Learn some key tips to improve the flow and impact of your writing.
- Effective structure and IA – your content GPS
- Readability – more than using short words
- Tips and tricks for writing
- Avoiding the main writing pitfalls
- Web writing basics
- Eliminating wordiness
- The language of evidence
- Effective grant applications
- First Nations – ethical and respectful style
- First Nations – Traditional Knowledge and referencing
Style and editing
Keep our style and editing tips handy for consistent, correct text.
- Bare bones editing checklist
- Stages of editing
- The little marks really matter – punctuation
- Bullet list basics
- Using numbers and units
- Keeping content consistent – some basics of style
- Compound adjectives – to hyphenate or not to hyphenate
- ‘The’ or no ‘the’ – abbreviated organisation names
- Using words to describe colours
- Are you speaking my language – common medical prefixes and suffixes
Visuals and data
Use our guides to help you produce accurate and engaging visuals and data.
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